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Customer claims I stole their data

Posted on March 9, 2026, 7:47 am • 331 Views

Posted on March 9, 2026, 7:47 am

A customer brought in a dead phone. I fixed the screen, but now they claim their text messages are missing and blaming me.

Replied on March 11, 2026, 2:32 am

This is why you MUST have a waiver signed before intake stating you are not responsible for data loss. Some phones glitch out with broken screens and disable themselves, wiping data. Protect yourself legally.

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